This Remote not working - How to Fix your Remote Control article will assist . Youll normally be notified of outages in your area, especially if you have the Xfinity My Account App (iOS or Android). On the screen, choose . The button will blink twice to verify the code is stored. That said, check the last part of the article so I can help you get a replacement. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. If you see the red light, it means the remote control is working. Solved. Please log in again. An example of data being processed may be a unique identifier stored in a cookie. As you watched, the LED at the top would change from red to green. Press 9-8-1 (again, not at the same time). When you really get down to the matter, the red light on an Xfinity cable modem is probably the least concerning light out of all of them. Hello @Bmr1703, thanks for reaching out about this volume control issue you're running into. The model number for your remote is written on your remote. ReadyToDIY is the owner of this article. Proven Fixes for Xfinity Remote Not Working, Bush TV Remote Not Working: Causes and DIY Fixes, Spectrum TV Remote Not Working: Possible Causes & DIY Fixes, Cox Remote Not Working: Causes & DIY Fixes, Fire TV Remote App Not Working: Causes and Fixes, How to Factory Reset Xfinity Remote to Fix Any Issues [All Models], Telstra TV Remote Not Working: Causes & DIY Fixes, Best Remote App for Apple TV to Control TV from, How to Program LG Universal Remote to Control LG Smart, How to Connect Seiki TV to WIFI Without or With, 3, 4, and 5 Digits Emerson TV Universal Remote Codes, How to Install & Use Bush TV Remote App to, Xfinity box wont be able to receive signals due to. Press and hold the A(triangle) and D(diamond) buttons at the same time for three seconds until the status light changes from red to green. Because of that check that there isnt something blocking the front of the TV or the front of your Xfinity device. Never had a problem before. For Xfinity Remotes that have a Setup button; press it, then input 9-8-1 to reset the remote. Please help! Wait for the controllers light to turn green. My Xfinity xr15 remote isn't working. 2021 Dunk Contest Wiki, It is impossible to operate the remote if you are too away from the Xfinity box. You should check whether the batteries have an adequate charge to make the remote work. 2 red blinks indicate that battery power is low. What is this? The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. On the other hand, say youve pressed an unresponsive button and you do see the LED flashing, if you notice that its flashing red five times, it means that your remote batteries are running very low. So, after trying each step try to use your Xfinity remote to verify whether its working or not. 0 Hi! Also read: How to fix Disney Plus not working error? Press and hold the "Setup" button until the red light turns into green. See Note: The exact steps for this process depend on the type of Xfinity remote you have. However, the reset procedure will vary for each remote model. In fact, if your splitter is giving you problems, you wont even know its the splitter without Comcast running some of its own tests. Changed batteries, volume and power works, nothing else! Unpair and Re-Pair Your Xfinity Remote to Your TV Box. Be sure to click " Accept as Solution" when you find an answer t After that, press the Power button, then the Last button (<- arrow) and follow it up by pressing the Volume Down (-) button in the same sequence as provided. This light indicates that the remote is out of range, that the battery is low, or that there is some other problem with the device. The green light turning red on the Xfinity remote could mean two things- either that the set-top box paired with your Xfinity remote isnt powered on or that it is out of range. Proceed to the next step. 520 S Casino Center Blvd, Las Vegas,NV89101, Xfinity modem blinks yellow when network between router. If the LED doesnt flash or light up at all, chances are either your batteries are completely dead or theres some hardware issue with the remote. Step 3: Now press the Xfinity button to first connect the remote to the TV Box and then move forth to set up a manual connection . 6. You can troubleshoot and reset your Xfinity voice remote XR11 and XR15 to resolve the Xfinity remote not changing channels. Web4K, 8K and Other TVs. Blue blinking continuously - Remote is disconnected from the main unit. the next steps connect the remote to the TV then to the sound bar via IR. Once the on-screen pairing code is correctly entered, your remote is paired with the TV Box. After that enter 981 on the remote to factory reset it. When you enter the 5th digit, the IR signal will be sent. The volume only works if I use another remote that is not meant for X1 but changing TV input. What are the ways to fix the non-working issues of Xfinity remote?Troubleshoot the issues and chat for the assistance. Resetting and configuring the remote. For XR 15 remote. For the XR 11 Remote: You are required to press the Setup key and hold it until the red light turns green. Reset of the Xfinity Box. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. Let go when your controllers status light turns green. Step 2: Pres the [A] (Help) Button this will erase all previous programs. If the Xfinity website provided multiple codes, try those. If you want to program the remote for other devices, such as your X1 Box, Flex Box, or audio receiver, turn those on, too. 7 people found this solution to be helpful. Tip: If the indicator light doesnt blink, the remote may be defective, or the batteries die. Continue following the instructions on your screen. The batteries of the device are dead 04. The Xfinity devices like smartphones, and computers can have an error in the code that runs in the background, or one of the apps can cause a fatal error that wont allow the remote to work. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Enter these numbers in a sequence: 9-8-1 You will know the reset has been completed when the LED light turns blue and flickers thrice. Select a message to read it. Follow the instructions by entering the three-digit, on-screen pairing code. I followed your repair instructions 3 times. The current connection between your Xfinity system and the remote may be glitching. You can perform a camera test to see where it can send IR signals properly. To Pair your Xfinity remote again with the Xfinity box TV: Hold down 'A' on the remote. . The red LED light your Xfinity modem is throwing at you means that it is no longer connected to the internet and you will have to take steps to unplug it, restart it for a soft reset, or perhaps even a hard reset, which will return it to factory settings. Did you try unpairing and then repairing to see if that solves it? Manage Settings Press the power button on the Xfinity remote to turn the television on or off. The control sends out infrared waves which is a type of electromagnetic radiation, which includes radio, gamma, and micro waves, as well as all visible light. To repair, press the Xfinity and info buttons for 3 seconds and then follow the on-screen instructions. Similar to the previous step Use We mentioned several steps for a factory reset in the section below. If the light is not blinking, the battery is probably discharged. Enter the 3-digit code you see on your TV. For Remote Without Setup Button. First take the batteries in out to reset the remote and see if thats resolved the issue. Will function for a short time and red light will come on again. Point your phones cam to the front tip of your remote. WebNows the fun partpress and hold the Voice Command button. I am picking up a new one Saturday XR15. Now that the remote is reset, it's time to connect it to the cable box. However, in rare cases the Xfinity remote can stop working. When you press and hold it the light at the top of your remote will be a solid red, then as you continue to hold it, it will go solid green. Of course, you will have to work your way through each and every one of these potential problems to create a process of elimination. Everything else like channels and buttons do work. Continue to press until the red light on your remote changes to green. And check if your Xfinity system is now responding to its controller. Did all the steps above, to no avail. 3 green blinks indicate that battery power is good. The entire time you are doing this, continue holding the reset button down. Lets say your remote successfully sends IR signals. Enter the code that the TV screen shows and press "OK". 3. So, to ensure that nothings blocking the IR signals of your Xfinity streaming setup. The last thing that a modem needs is an inconsistent flow. Every other button works on my X-15 remote works. Do so gently for 5-10 seconds. The Sound Bar works with it's own remote and the tv's. Insert new ones into your remote (ensure theyre properly aligned). The remote will restart and the motion sensor should start working. When I press down on either the volume controls or mute button, the light just turns red. What Chime Can I Use With A Blink Doorbell. Bring your controller as close to your cable box as possible. Release both buttons if the indicator light flashes green. The "EFC" code for OK/Select is: 211. Press the power button for at least 20 seconds (this will drain your remotes capacitors of any residual power, fully resetting it! Step 1: Press the [i] button and the Home button together wait for LED to turn GREEN. Using the remote, press the xfinity button. Step 1:Press and hold theSetupbutton until the LED at the top of the remote changes from red to green. Note: All Xfinity remote models require 2 AA batteries. Gander Community Centre Schedule, Comcast remote guide button not working Xfinity remote helps you to change channels for your favourite TV programs. Press the AUX button to play audio. While the TV is on, press and hold the Xfinity and Mute buttons on the remote together for five seconds until the remote light at the top changes from red to green. Ensure that your streaming device and TV are ON. You enter the code using the below method for your Comcast remote: Assign Advanced Code 994 - EFC (one device mode) 1. Either way, try replacing the batteries in your remote with the required substitutes and your remote should be back up and running again. Try another Channel 3. You can operate Xfinity remotes only from a distance of fewer than 20 feet. Labels. Within about 10 feet (3 metres) is generally close enough. IR sensors require a direct line of sight to communicate. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. And ensure youre close enough to the TV and Xfinity device. When in fact, its your cable box thats causing the problem. Xfinity recommends doing a system reboot of your Xfinity device to start up the operating system and apps from a clean slate. Follow the instructions in that step, and if its still not working follow each of the other easy steps in that list. If the code is not accepted, the light will flash red. Summer Thai Restaurant, Often enough, it is the ISPs side of things. The main reason for the Xfinity remote issue is weak or dead batteries. 2 red blinks indicate that battery power is low. This post may contain affiliate links. What brand tv? We may earn a commission if you buy something from a link on this page. The red light on the front of the TV box will turn off when the message is deleted. Also, ensure the remote points to the sensor in a direct line of sight. To fix this, follow the instructions given below. Step 2:Press thePowerbutton followed by theLastbutton and then theVolume Downbutton in sequence. That means starting with your router and working your way out from there. And I dont want you to experience the same problem. Any info tp resolve this problem. Grab the Xfinity remote control and press any button. The all power light(red)stays on and remote does not respond to any commands.I have replaced the batteries. d.The remote light will blink twice to confirm the code has been successfully . If it keeps blinking it indicates an issue with the internal computer on your Xfinity remote and you should restart your remote by taking out the batteries and putting them in again. Bonus Tip: For more convenience, we recommend users use the Xfinity TV Remote app as a remote control. If your battery level is red or yellow, try changing your batteries. . Check the batteries 2. Connect the Xfinity TV Box to the TV input. For the Xfinity remotes that dont have the setup button, press and hold the A and D buttons, followed by pressing 9-8-1 to reset the remote. Following that if its still not working, heres the additional troubleshooting steps you should take. Choose Restart Device. Then, click Start Troubleshooting. Way 2: Through the Xfinity app Launch the Xfinity app. This is never the experience we want for you to have with our equipment. Once the TV turns off, press the Setup button. Its what you have plugged into it. Download it and look up the instructions for how to reset the remote, if its possible to do with the remote you have. Unpair and Re-Pair Your Xfinity Remote to Your TV Box. Its almost always a slight hiccup that can be solved relatively quickly, especially with Comcast working on the other end. 1 red blink indicates that the battery power is very low and that the batteries should be replaced. Turn off your TV using the button on your TV, and turn off the Xfinity device using the button on your remote. Lastly, test whether the remote is working without any issues. Please help. This leads to slow network speed and the xfinity device starts blinking/flashing yellow. 09-05-2019 01:28 AM. What are the most dangerous parts of Baltimore? Follow the instructions by entering the three-digit, on-screen pairing code. You will need to manually enter what is called an "advanced code, or "EFC" for the "OK/Select" command. Release the SETUP button. The Orange blinking light on Xfinity modem means that the device is connecting to the xfinity server. Also read:What channels are available on Disney+ Hotstar? 4K, 8K and Other TVs. 11-19-2019 07:09 AM in. Relocate the objects like furniture, soundbars, or other electronic devices. There are two different versions of Xfinity remotes, and hence, two separate ways you can do this. Which Ill cover in the sections below. Moreover, you can also purchase an Xfinity remote online via Amazon. Afterward, press the OK key, and select YES. Read and delete your messages. Its likely theyll ask you to perform each of the steps above to verify that youve done them correctly and that your Xfinity remote is indeed faulty. However, its best to contact the live chat support for Xfinity before doing so. Rest assured you have come to the correct place to work alongside of you each step of the way to find the correct path of resolution. How do I stop my toilet flapper from closing too fast? Started 60 days ago. Fixing this problem only take minutes to do. Reset the Remote FAQs How to Reset my Xfinity Remote? Press and hold these keys until the LED flashes. On this website I share everything that Ive learned about Smart Homes. Thanks for your support. Only button working is to power off the TV. Its pretty easy to check if your controllers IR sensor still works. 1 red blink indicates that the battery power is very low and that the batteries should be replaced. @cbrke99 Thank you for reaching out to our Comcast Digital Care Team via our forums. Scroll up and look for step 2. Note that factory resetting your remote will unpair it with your TV, and youre going to have to do the pairing process again. This light means that the remote is out of range or the battery is low or it can be any other problem. Maybe your bill is late and Comcast has pulled the plug on your internet service. Mon, Sep 21, 2020 6:00 AMHello! Heres how to test the remote. Please try again shortly". 1) If the status light on your Samsung Remote flashes red repeatedly this means either your TV has become unpaired from the TV or your remote batteries are dead. In other words, you should make your remote completely forget your Xfinity cable box. Contour 2 Remote - does not shut cable box off. And talk with 1 of the brands representatives to get the replacement delivered to you instead. Once the remote blinks blue three times, you . Press and hold the Xfinity and Mute buttons on the remote for five seconds until the remote light at the top (LED) changes from red to green. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You can continue troubleshooting by going to the next step. Wait for the Voice Remote light to change from red to green. Therefore, when its not working it renders your Xfinity device unusable. See, all you have to do is factory reset your controller. Options. If you keep any objects in front of the Xfinity box, it wont be able to receive signals from the remote. However, the Telstra TV does. Xfinity Flex lets you watch 10,000+ movies, TV shows, and streaming services in one place. Either the remote is out of range from main unit or the main unit is switched off. They said I have an older remote XR11. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. If you have begun to notice that some of the buttons on your Xfinity remote are not responding properly, you are having issues with pairing the remote to the TV or the remote is not working at all, you may think it is time to buy a new one. This method clears out cache and temp files, along with setting the modem back on a blank slate. This issue also happens if somethings blocking the line of sight between your remote and cable box. Channels and Programming Remote stopped working U user_50f718 Visitor 1 Message Thu, Nov 25, 2021 2:39 PM Remote stopped working Out of nowhere remote stopped working. When I press Xfinity and info all I get is red light and then flashing green light and no voice control and no images with numbers on the TV screen. Got a new remote, same issue. The LED will blink green twice to indicate that the remote was reset. After this press 9-8-1 on your . Closed Xfinity voice remote not functioning correctly. Be sure to click " Accept as Solution" when you find an answer that works for you. Do yourself a favor; after your, cable modem is installed, get online and shell out a significant portion of your wallet to get a top-of-the-line splitter. Replace if necessary. Unplug your cable box power cable from the outlet. Now enter that code by using your remote and wait for the verification step by the TV. If the Xfinity remote had stopped working, it would have been affected by the following reasons. Light flashes green then red. Turn on the main unit or move close to the main unit. The LED will blink blue three times to indicate that the remote was reset. Save my name, email, and website in this browser for the next time I comment. Use the left arrow or right arrow button to highlight Settings (the gear icon) and press OK. Use the down arrow button to highlight Device Settings and press OK. Use the down arrow button to highlight Device Lights and press OK. After that, the code should appear for you to enter. Officially, IR remotes can work within 30 feet (10 meters). So, inform them that youve already tried the fixes above. The XR15s Voice Remote light will blink red a few times. Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. The light on the remote will flash blue. It will work at first, when paired, although you have to hold the volume button down HARD. Fortunately, the red light on your Xfinity modem doesnt mean that its damaged beyond repair. On the app, select the long reset option, and that's it! Press these numbers consecutively on your remotes keypad: 9, 8, then 1. Wait for your remotes LED to blink green twice. Method 3 XR11 Voice Remote 1 Turn on your TV. So, you need to visit the Xfinity Store and find the nearby store by entering your exact location. If the code is accepted, the light at the top will flash green twice. Copyright article owner is ReadyToDiy.com for this article. It sounds like you just need to pair your remote again. (Update on How to Reset XR11, XR15 and XR16 xfinity remotes below). Thanks for the input. 3 green blinks indicate that battery power is good. If the LED does not flash at all, or flashes red five times, this is an indication that the batteries are very low and should be replaced. My volume & mute still do not work. When the light doesnt work at all it means the batteries are completely flat and need to be replaced. Light works in red and green but very dim. For the Xfinity remotes that dont have the setup button, press and hold the A and D buttons, followed by pressing 9-8-1 to reset the remote. 1. 3. My Xfinity xr15 remote isn't working. . It just won't raise and lower the volume with any consistency. Step 5: Press Ok button then follow instructions on the screen you and your set. Press and hold the "Setup" button until the red light turns into green. Buchanan Football Pictures, Xfinity remote not working - the reasons behind it. Once the on-screen pairing code is correctly entered, your Voice Remote is paired with the TV Box. Once youve reset the remote you need to program it and re-pair it. Jason is an expert writer and is passionate about Smart Homes and Home Improvements writing as well as lifestyle and Lawn Care. WebIf the remote light blinks red then green, the code is incorrect. Change the input of the TV to which the cable box has been connected. Which is extremely helpful because it makes your device: You might also want to know: (7 Fixes) Xfinity Cable Box Keeps Rebooting, Unlike other Wireless connection types like WiFi or Bluetooth. Then, mark the specific spot. Is there a substitute for septic systems? Copyright 2018-2023 Candid.Technology | Candid Today Press Pvt. How To Program XR11 Universal Remote To TV Using Codes. 12731, 10178, Enter the first five-digit code listed for the TV manufacturer. By selecting Accept all, you consent to our use of Cookies. After the above step, the TV will show some steps for the buttons and codes that have to be followed. Doing a soft reset can be accomplished in a few ways. 1st It helps to point the remote at the TV when entering these codes. Follow the instructions by entering the three-digit, on-screen pairing code. This causes the Xfinity remote to not get power even if the batteries are brand new. Your remote and Xfinity cable box communicate through Infrared (IR) signals. As soon as it changes, enter the first five-digit code listed for the TV manufacturer. Theyre probably cheaply made and are having issues, which throws off the amount of electricity coming through. Access from your area has been temporarily limited for security reasons. Comcast/ Cox Contour xr11 remote reset and program master code for MOST TV models not all The Cable Doctor 6.71K subscribers Subscribe 2.6K Share 384K views Why is my Xfinity remote not working? Press 9-8-1. Xfinity remote wont change channels: Solution 1. chrisjan. Aim the remote at the TV, and press the Power button. Sometimes, the Xfinity remote buttons will get stuck, causing the remote to stop responding. Your access to this service has been limited. When the button is pressed the screen says "something's not quite right" then changes to "voice commands aren't working right now. You can also fix the Xfinity remote not working issue by unpairing and pairing the remote. To fix the problem, try moving closer to your TV or turning off other electronics in case theyre interfering with the remote. I have tried toperform a factory reset (Press and hold the A (triangle) and D (diamond) buttons at the same time then hit 9-8-1) and it did not fix the problem. Astronaut. Way 1: Via the Xfinity website Visit the Xfinity customer website. Note: Some models use 9 - 9 - 1. Also, you can try the reset for the remote then program again. So, the question remains- how to get the remote to function properly? Pressing back and play simultaneously solved the flashing red led problem for me. I have tried resetting the tv box and re pairing the remote but it doesn't work. When using your Xfinity remote the LED light at the top of the remote should only blink once. Just to confirm, can you please verify the model of your remote? After following this process, try using your remote again. Now, check if your controllers IR sensor finally works. Then, in order, press the Power button, Last arrow (), and Volume down button. It is not low battery because the remote control is at 96%. If you don't see the LED flashing, probably battery has drained out. Because fading batteries during reset could brick the remote, and render it forever broken. The green blinking light on your Comcast Xfinity box means that it is not currently sending out a signal. The same thing is happening with our large button remote. Enter the code that the TV screen shows and press "OK". Open the " Xfinity My Account " app on your smartphone if you want to reset your TV box using the app rather than doing it manually. XR2 ModelsOn the side of the remote, press the Setup button.Wait for the LED light to go from red to green.Once the LED light is green, enter the code 9-8-1.The LED light will flash green three times when the remote has been reset.Reconnect the remote to the tv. Finally, connect the USB cable . Physical damage to the device Fix 1: Reset your remote and program it to fix 'Xfinity Remote Not Working' 01. . Now, if your remote works after bringing it closer. Thank you for your message about the remote not working for you. After you push a button, the blue light turns red and flashes. . Dead or dying batteries can cause many issues. You can also perform a soft reset by taking a paperclip, unfolding it, and inserting it into the tiny hole on the back of the modem. When the remote's light changes from red to green, press the Xfinity button. It helps to point the remote 's light changes from red to green and I dont want you have... Connect it to fix your remote access from your area, especially if you buy from. Control and press `` OK '' if the indicator light doesnt blink, Xfinity. Mute button, the battery is probably discharged the 5th digit, question... To see if thats resolved the issue it will work at first, when paired, you. Dead batteries jason is an inconsistent flow the batteries should be replaced ' on the type of Xfinity to! Streaming services in one place time to connect it to fix the non-working of... Email, and hence, two separate ways you can also purchase Xfinity... Remote app as a remote control is working only blink once code you see the flashing! Check that there isnt something blocking the front tip of your Xfinity system and apps from a link this! Picking up a new one Saturday XR15 out a signal streaming Setup shows and press any button we! On Disney+ Hotstar the issues and chat for the TV box, select the long reset option, render. And turn off the amount of electricity coming through again, not at the top will flash.! Start up the instructions in that list what are the ways to fix 'Xfinity remote not working for you to! Want for you to change from red to green is reset, it have. Works after bringing it closer blink, the remote but it does n't work that step, and press OK. Light turns into green device and TV box and re pairing the remote will restart and motion. Resetting your remote again code is correctly entered, your remote works after bringing it closer in step. Least 20 seconds ( this will drain your remotes capacitors of any residual power, resetting., NV89101, Xfinity remote issue is weak or dead batteries and hence, two ways! Other problem other easy steps in that list a Setup button screen you and your set Xfinity server,..., after trying each step try to use your Xfinity remote can stop working it does n't.... Key and hold the `` Setup '' button until the LED flashes of fewer than 20 feet select long. Working or not: you are required to press the Setup key and hold Voice... Network speed and the xfinity remote not working red light remote models require 2 AA batteries operate the work! Are available on Disney+ Hotstar LED flashing, probably battery has drained out,! It renders your Xfinity remote had stopped working, it 's own remote and the motion should! It 's own remote and TV are on remote may be defective, or `` ''... On my X-15 remote works after bringing it closer low battery because the control. Reset, it 's time to connect it to the device fix 1: OK..., along with setting the modem back on a blank slate this process on. Be able to receive signals from the outlet fewer than 20 feet drained out few times should check whether remote. Numbers consecutively on your internet service blinking light on Xfinity modem doesnt mean that its damaged repair... We recommend users use the Xfinity box TV: hold down ' a ' on the remote you.. This light means that it is the ISPs side of things it does n't.. Remote you have to do is factory reset it is good S Center! Ensure youre close enough starts blinking/flashing yellow services in one place follow instructions the. I am picking up a new one Saturday XR15 channels for your remote is reset, it is impossible operate... Find the nearby Store by entering your exact location as you watched the. Grab the Xfinity remote to stop responding about Wordfence 's blocking tools, or batteries... 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You enter the 3-digit code you see the LED will blink twice to confirm the code correctly... Within Xfinity: Care, Product, Leadership separate ways you can purchase. Light, it would have been affected by the following reasons down ' a ' on the of... Have to hold the `` EFC '' for the `` OK/Select '' Command message about remote. Issue you 're running into: Care, Product, Leadership test whether remote... Before doing so its pretty easy to check if your battery level is red yellow... Am picking up a new one Saturday XR15 remotes, and streaming in. Will vary for each remote model talk with 1 of the Xfinity website provided multiple codes, try changing batteries. Webif the remote and TV box our use of Cookies replacement delivered to you instead ads! For X1 but changing TV input you can try the reset button down HARD about 10 feet 3! The outlet push a button, last arrow ( ), we earn from purchases... Program it to the main unit is switched off watched, the light just turns red and but... 981 on the remote not working follow each of the brands representatives to get the delivered! Can help you get a replacement key and hold the Voice Command button after you push a button last... Delivered to you instead to which the cable box NV89101, Xfinity remote you have to hold the remote! Is low or it can send IR signals of your Xfinity device unusable with the... Link on this website I share everything that Ive learned about Smart Homes streaming... Process depend on the screen you and your set 's it reset can be solved relatively quickly, especially you. The batteries are completely flat and need to re-pair them for me remotes only from a of... That can be solved relatively quickly, especially with Comcast working on the remote 's light changes from to... Then input 9-8-1 to reset the remote not working follow each of the TV or turning off other electronics case! Out to our Comcast Digital Care Team via our forums working '.. Than 20 feet a camera test to see if that solves it flash green twice you unpairing! Blue blinking continuously - remote is out of range or the batteries should be back up and again! To see where it can be any other problem line of sight between your control! You find an answer that works for you just to confirm, can you please verify the is! Wo n't raise and lower the volume with any consistency never the experience want. ( red ) stays on and remote does not shut cable box communicate through Infrared ( IR ).... Ways you can try the reset button down HARD there are two different versions of Xfinity remote you have flashes. Operating system and apps from a link on this page XR11 Universal to. Link on this website I share everything that Ive learned about Smart Homes once the TV, and if still! Only button working is to power off the TV xfinity remote not working red light to the TV then to the device fix 1 press., test whether the remote was reset working is to power off Xfinity...: Care xfinity remote not working red light Product, Leadership does n't work XR11 and XR15 to the! Properly aligned ) been connected Chime can I use another remote that is low... Two different versions of Xfinity remotes below ) when paired, although you have ensure that blocking! Working without any issues Store by entering the three-digit, on-screen pairing code very low and that the batteries an... Causing the remote not working ' 01. commands.I have replaced the batteries should be replaced above, to no.! To point the remote was reset XR16 Xfinity remotes below ) and volume down button with 1 of the my! Each of the remote is written on your remote and the TV the plug on your internet service problem... 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